Testimonials and Results

What our satisfied clients say about us

New roof funded quickly

I contacted Benito Paul because my roof was leaking.

He came over as soon as possible basically and got me funds for a new roof quicker than I could ever get by myself.

He’s excellent, thorough, professional, and personable.

He’s the way to go!

~Deborah Goodheart

He got me more money than I expected and saved me thousands of dollars in potential legal and court fees.

Benito exceeded my expectations in every way. When I first contacted him, I had no time or patience to deal with the insurance claim on my own. What sold me on his qualifications was his unique background, and I’m glad I scrutinized him before getting him to take on my case.
Benito was an excellent negotiator and was able to get me more money than I expected. He also saved me thousands of dollars in potential legal and court fees. I was amazed at how he was able to accomplish this.
Communication with Benito was always great. I could always reach him or someone in his office would pick up the phone. Despite having many clients, Benito always knew who I was and what my case was. He was very patient with me and answered all my questions.
In my opinion, Benito is rock solid. He did exactly what he said he would do, which was like magic to me. He is smart, honest, diligent, and an excellent negotiator. I recommend him 100%
~ Richard

I wasn't expecting that amount! (We got Roxanna 200% more)

I’m gonna be able to to patch the roof, fix the window, and the fence! That is awesome!
I really don’t know what to say.
I wasn’t expecting that amount. To be quite honest I was expecting a little bit less.
I am truly grateful. Thank you for helping us.

Once we hang up I’m gonna start screaming and jumping 🙂

We found it difficult to do on our own.

You made it an easy process.

After hurricane Ida our house experienced some damage and we attempted to do the claims process on our own.
We ran into difficulty with the amount that our insurance company wanted to give us. And the just the entire process not being familiar with insurance claims and submittals – we just found it very difficult to do it on our own.
We were recommended to you by a roofing company. When we reached out to you, you let us know what the process was to submitting the claim and to having the public adjuster. It was an easy process. You told us to trust the process and to trust me and it definitely paid off! Thank you!

Capital Claims Group secured a payout for our hurricane damage that was 600% greater than was offered to us by our insurance company.

~ Peter Styles

He handled everything for us. We had a fantastic outcome. He's a saint!

We called up Mr Benito Paul here and from the get-go he walked around my house and he told me hey I can help you out no problem.
It’s been a fairly easy process. He handled everything for us. Met with all the people, all the inspectors that needed to be taken care of.
We had a fantastic outcome. What can I say? He’s a saint. I think God sent him to us. Things happen for a reason and we love him.
It feels wonderful. Things are getting ready to get fixed. I’m calling people and lining stuff up. We’ve got a little bit of work ahead of us but we’re gonna get it done! I recommend you – thank you so much! Call Benito, he’s great – he’s a man of his word.

I got a big check so the roof is going to be covered!

My tenant called me that they have a water damage. It was basically raining into the house. Benito came here and explained to us what he was going to. He sent out some people that immediately stopped the leaks. They tarped the roof and they put in some things that would take the moisture out of the wall. That was awesome, so the tenants were happy.
We ran into difficulty with the amount that our insurance company wanted to give us. And the just the entire process not being familiar with insurance claims and submittals – we just found it very difficult to do it on our own.

Customer service was simply incredible. He even went up on the roof to make sure everything was done right.

“Benito is great at what he does and was very hands-on from beginning to end. His customer service was simply incredible. He even went up on the roof to make sure everything was done right.
Communication was excellent throughout the process, with quick and responsive replies to all my queries. I never felt like I was being passed off to someone else in the company, as he was always available to speak to directly.
As someone who was going through my first claim ever, I really appreciated how he walked me through the process and explained everything in detail. He was always available to take calls and even called to check in to see how everything was going.
Overall, I would highly recommend this company to anyone in need of their services. Benito was not only very professional and knowledgeable, but also a very kind person who truly cares about his customers. Thank you for the great experience!”
~ Amanda

Benito was on top of it. He always replied to my text and calls and kept me updated on the progress of my claim.

I recently had the pleasure of working with Benito and I have to say that he was really cool! He sat down with me and explained everything in detail, which helped us a lot. I was really worried about the process and didn’t know who to trust or how it worked, but Benito walked me through everything step by step.
Throughout the entire process, Benito was on top of it. He always replied to my texts and calls in a timely manner and kept me updated on the progress of my claim. I really appreciated his responsiveness and attention to detail.
Aside from being very knowledgeable, Benito was also very friendly, nice, and easy to work with. He made the entire process as stress-free as possible and I felt like I could trust him completely.
He really knows his stuff and goes above and beyond to help his clients.
~ Quang

Now I know what it feels like to win the lottery! (We got Peter and Ann 600% more.)

Benito was a cool dude who didn’t make any big promises.
He’s done a brilliant job! It now gives us the confidence to go ahead and do the things we need to do without being so worried about how do we pay for it.
I would be happy to pass your name to people. We are over the moon! Thanks very much indeed.

Capital Claims Group was absolutely phenomenal and your services were impeccable.

I had confidence in you to get the job done.
You said it was a little different from the norm.
But in the end I’m very happy with the work that you did.
Capital Claims Group was absolutely phenomenal and your services were impeccable.
Everything that I expected and even more came through from you.
I’m a very happy customer. Thank you!

Benito’s expertise in the construction field as well as his experience in dealing with insurance companies made the process much less daunting.

“After the devastating hurricane Ian, I realized that I needed help to assess the damage to my house. I was referred to Benito at Capital Claims. Benito’s expertise in the construction field as well as his experience in dealing with insurance companies made the process much less daunting. He is very thorough, and he noted damage that I initially missed, due to my lack of knowledge.
Aside from his friendly disposition, Benito is also very efficient at communicating status updates. He keeps me informed with texts, calls, and always has time to answer my questions. I really appreciate his close attention to my claim.
In addition to being personable and easy to work with, Benito is also very confident and smart. His expertise in the construction field was very influential in the outcome of my claim. I am grateful to have had him on my side throughout this process.”
~ Venera

Eres el mejor

Muchas gracias por tu trabajo muy eficiente de verdad agradecida contigo y tu compañía. Gracias por el apoyo. Eres el mejor.

You are the best

Thank you very much for your very efficient work, really grateful to you and your company. Thanks for the support. You are the best.

He got me funds for a new roof quicker than I could ever get by myself.

I found Benito Paul on facebook and contacted him because my roof was leaking and he came over as soon as possible.
He got me funds for a new roof quicker than I could ever get by myself.
He’s excellent, thorough, professional, personable and he’s the way to go!
~ Deborah Goodheart
Benito: Our number one goal is to help our clients and make sure that the insurance company does their part. We helped her file the claim and walked her all the way through the claims process. We got the claim open and closed within 35 days and we got her paid. Now she has a brand new roof.

He told us “Not to worry” and he kept his word. He took the stress off our shoulders and made things happen.

“I am so grateful for the help that Benito provided when our church had a claim. He was a true professional and really went above and beyond to help us navigate the frustrating process with our insurance company. I was so impressed with his work that I have even referred church members and family members to him!
One thing that really stood out to me was how Benito told us “Not to worry” and he kept his word. He made things happen and really took the stress off our shoulders. Throughout the process, he listened well and was very personable. He always kept in touch by text or phone, and even visited us in the neighborhood. We never had to hunt for him, and he even kept in touch afterwards to see how we were doing. It really feels like he cares about his clients.
In addition to being friendly and personable, Benito is also very intelligent and caring. He has a real passion for helping people and it shows in his work.”
~ Dwayne

Triple the Claim Amount

Benito did a fantastic job! He was able to get us triple the amount of our claim.

He gave us weekly reports, provided all the information, did all the leg work and we prevailed over the insurance company.

Thank you!

~ Angela