Should you Take the Insurance Company to Court? A Cautionary Tale

In one of my more memorable experiences as a public adjuster, I encountered a case that serves as a stark reminder of the risks involved in navigating property insurance claims.

This particular case revolved around a claim that escalated to a trial, a rare but critical scenario in our line of work.

The Initial Claim and Settlement Offer

The case involved significant property damage, with our estimates for repairs and restoration amounting to around $500,000.

After thorough assessments and negotiations, the insurance company offered a settlement of $250,000.

This was a substantial amount, albeit only half of what we had estimated.

The Decision to Go to Trial

Despite our advice and that of an attorney, the client decided not to accept the offer.

The client believed that taking the case to trial would result in a more favorable outcome.

This was a bold move, one filled with uncertainties.

Trials in such cases are unpredictable because juries may not fully understand the complexities of property damage, repair costs, and the intricacies of insurance policies.

The Trial and Its Aftermath

During the trial, a team of experts, including myself, an engineer, and a radiologist, presented detailed testimonies.

We meticulously outlined the extent of the damage and the costs involved in repairs.

However, the outcome was unexpected.

The jury, although ruling in favor of the client, awarded only $50,000 – a fraction of both our original estimate and the insurance company’s offer.

The Unforeseen Consequences

The verdict was a sobering reminder of the risks involved in rejecting settlement offers and pursuing court trials.

The client, hoping for a higher payout, ended up receiving significantly less than what was initially on the table.

This outcome not only affected the client financially but also demonstrated the challenges in communicating the technical aspects of property claims to a jury.

This case exemplifies the delicate balance required in making decisions during the claims process.

It underscores the importance of relying on expert advice and carefully weighing the risks and benefits of each action.

As your public adjuster, Capital Claims Group is committed to guiding you through these complex decisions, ensuring that you are fully informed and supported every step of the way.

If you’re facing a challenging property claim, don’t hesitate to reach out.

Together, we can navigate the path to a fair and just resolution.

Call us at (954) 874-3563 (we pick up the phone) or book an appointment online: Book a Call